Quotes and bookings
Quotes are valid for 15 days from the date of issue. A booking is confirmed once the token amount is received.
Any items not listed in the survey may be charged extra at the time of the move.
Payment
The balance amount is payable as agreed in the written quote.
Cancellation
Cancellations made more than 48 hours before the move get a full refund of the token. Within 48 hours, the token amount is non-refundable.
Liability and insurance
We take every care in handling your goods. For intercity moves, we strongly recommend transit insurance.
Claims must be reported within 7 days of delivery with photos.
Prohibited items
We do not carry hazardous, flammable, illegal or perishable items, cash or jewellery.